Privacy Policy

Effective Date: 28.07.2025

This Privacy Policy explains how Tegrilu SRL ("we", "us", or "our") collects, uses, and protects your personal data when you use our Jira plugin and related services ("Service").

1. Information We Collect

When you use our Service, we may collect the following types of information:

  • Jira Data: Usernames, project names, issue metadata, and activity logs retrieved via the Atlassian API, only with your explicit authorization.
  • Account Information: Your email, company name, and contact details when you sign up or communicate with us.
  • Usage Data: Logs of access times, IP address, and interactions with our plugin.
  • Cookies and Tracking: We may use cookies or similar technologies for analytics (see Section 7).

2. How We Use Your Information

We use your data to:

  • Provide and maintain our Service;
  • Authenticate your Jira integration;
  • Monitor usage and improve performance;
  • Respond to support requests and inquiries;
  • Send administrative messages or updates, when necessary.

3. Legal Basis for Processing (GDPR)

We process your personal data based on the following legal grounds:

  • Contract: To provide the Service as agreed;
  • Legitimate Interest: To monitor usage and prevent abuse;
  • Consent: For optional features or marketing communications.

4. Data Retention

We retain your data only as long as necessary for the purposes described above, unless a longer retention period is required by law.

5. Sharing and Disclosure

We do not sell or rent your data. We may share it with:

  • Service providers (e.g., cloud hosting, analytics) under strict confidentiality agreements;
  • Authorities if legally required (e.g., subpoenas);
  • Successors in the event of a merger, acquisition, or asset sale.

6. International Transfers

If you are located in the EU/EEA, your data may be transferred to countries outside the EU. We ensure such transfers are protected by appropriate safeguards, such as Standard Contractual Clauses.

7. Cookies and Analytics

We may use cookies to collect anonymized usage statistics. You can manage cookie preferences through your browser settings. For more, see our Cookie Policy.

8. Your Rights (GDPR)

You have the right to:

  • Access your data;
  • Request correction or deletion;
  • Object to or restrict processing;
  • Withdraw consent (where applicable);
  • Lodge a complaint with your local data protection authority.

To exercise your rights, contact us at your.email@example.com.

9. Data Security

We implement technical and organizational measures to protect your data, including encryption, access control, and regular backups.

10. Third-Party Services

We may use third-party services such as Atlassian, AWS, Stripe, or Google Analytics. These providers have their own privacy policies and are under data processing agreements where required.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes via email or a notice on our website.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, contact us at:
📧 contact@aperta.red